Who we serve · Neurology Practices

Scale dementia care without scaling headcount.

A fully managed clinical operations model for the CMS GUIDE program. We handle coordination, monitoring and compliance, so your providers can focus on diagnosis and treatment.

Built for GUIDE

Dementia care coordination
Intake, enrollment and care plans
24/7 clinical support line
RN triage and caregiver support
Caregiver education
Strategies, monitoring and referrals
GUIDE documentation
Quality metrics and audit readiness
Built for compliance
URAC AccreditedHealth Contact Center
HIPAA CompliantSecure PHI handling
CMS GUIDEDocumentation and reporting
24/7 RN LineRound-the-clock support

Common pressures

Sound familiar?

The GUIDE Model asks practices to deliver continuous support that most teams are not staffed for.

A 24/7 support requirement
Caregivers need help at any hour.
Caregiver burnout
Families need education and ongoing support.
Missed visits
Patients fall out of care without outreach.
Monitoring between visits
Decline and fall risk can go unnoticed.
Documentation load
GUIDE reporting adds hours to every week.
Limited capacity
Growing the program means more staff.
01

Coordination and support

Continuous care for patients and caregivers.

The day-to-day work that keeps GUIDE patients enrolled, supported and safe.

Dementia Care Coordination

Enrollment and care plans coordinated with your neurologists.

  • Patient intake and GUIDE enrollment
  • Care plan creation and updates
  • Ongoing tracking and adherence monitoring
Learn more →
Often paired with 24/7 Clinical Support Line

24/7 Clinical Support Line

Round-the-clock RN support for patients and caregivers.

  • RN triage and caregiver support
  • Behavioral escalation management
  • Crisis intervention and physician escalation

Caregiver Education and Support

Help families understand and manage what comes next.

  • Dementia progression education
  • Behavioral management strategies
  • Stress monitoring and referrals
Often paired with Dementia Care Coordination
02

Engagement and monitoring

No patient falls through the cracks.

Outreach and remote monitoring that keep patients in care between visits.

Patient Outreach and Engagement

Calls and reminders that keep patients on schedule.

  • Enrollment and follow-up calls
  • Appointment reminders
  • Missed visit outreach and annual reassessments
Often paired with Remote Patient Monitoring

Remote Patient Monitoring

Early signals your team can act on.

  • Cognitive decline tracking
  • Behavioral monitoring
  • Fall risk and medication adherence

GUIDE Documentation and Reporting

Compliance handled from day one.

  • CMS GUIDE documentation
  • Care plan maintenance
  • Quality metrics and audit readiness

Who does what

Your clinicians lead. We handle the rest.

Your team
  • Diagnosis
  • Treatment
  • Clinical decisions
  • Complex cases
We handle
  • Care coordination
  • Monitoring and outreach
  • GUIDE documentation
  • Caregiver support
  • 24/7 RN support line

Get a support plan

Tell us about your GUIDE program.

We will recommend a team for coordination, the 24/7 line and documentation, with a clear rate and go-live date.

Your plan so far0 services

Use "Add to my plan" on any service above, or pick services in step 2.

Step 2 of 3Your services

Confirm the services you need

Anything you added while browsing is already selected.

FAQ

GUIDE questions, answered.

Have a question we did not cover? Add it to your support plan request above, or call us at (833) 335-6270.

Coordination, monitoring, documentation and caregiver support, plus a 24/7 clinical support line. Your team keeps diagnosis, treatment, clinical decisions and complex cases.