Global Clinical Services
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Who we serve · Hospitals and Health Systems

Add capability without adding headcount.

From precision medicine to discharge follow-through, we run clinical and administrative programs end to end alongside your teams, with no lab build, no validation cost and no new staff.

Built for hospitals

Turnkey PGx testing
A send-out test through a CLIA high-complexity lab
Transitions of care
Discharge planning and post-discharge follow-up
Concurrent review
Inpatient UM against your criteria
24/7 nurse triage
Support that helps avoid ED returns
Built for compliance
URAC AccreditedHealth Contact Center
HIPAA CompliantSecure PHI handling
CMS-CompliantOperations
CLIA Partner LabHigh-complexity PGx testing

Common pressures

Sound familiar?

Hospitals want to add programs and protect outcomes without adding cost or headcount.

Trial-and-error prescribing
Patients on many medications face avoidable adverse drug events.
Readmissions and ED returns
Gaps after discharge send patients back.
Stretched clinical staff
New programs compete with existing workloads.
Costly program launches
Lab builds, validation and new hires slow innovation.
Utilization pressure
Reviews and discharges need consistent follow-through.
Administrative backlog
Records and documentation pile up behind the scenes.
01

Precision medicine

Personalized prescribing, ready on day one.

A turnkey PGx program run end to end, modeled on a program already in daily hospital use.

PGx Testing Program

A one-time cheek swab that gives prescribers drug-gene insight for life.

  • Send-out test, no validation or lab cost
  • Enrollment and benefits verification
  • Pharmacist-reviewed results for the care team
Learn more →

Medication Therapy Management

Comprehensive medication reviews by a pharmacist or provider.

  • Medication profile review
  • Adherence education
  • Tailored to your programs
Learn more →
Often paired with PGx Testing Program
02

Care transitions

Discharges that stick.

Coordination that protects outcomes when patients leave your walls.

Transitional Care

Support when patients move from hospital to home or between settings.

  • Hospital to home transitions
  • Patients with multiple conditions
  • Child to adult transitions
Learn more →
Often paired with 24/7 Nurse Triage

Case Management and Discharge Planning

Hospitalizations, discharges and transfers coordinated with primary care.

  • Discharge planning and oversight
  • Hospital and SNF transfers
  • Emergency department care coordination
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Often paired with Transitional Care

24/7 Nurse Triage

Licensed, multilingual nurses who help patients avoid unnecessary ED visits.

  • Self-care advice
  • Treatment option guidance
  • Care-level decisions
Learn more →
Often paired with Transitional Care
03

Utilization and operations

Consistent reviews. Clean records.

Clinical review and administrative support that keep the hospital running smoothly.

Inpatient Concurrent Review

UM intake and concurrent review against your medical criteria.

  • Inpatient and outpatient intake
  • Concurrent review
  • Discharge planning support
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Medical Records

Accurate, compliant records handling with faster turnaround.

  • Retrieval and indexing
  • Faster processing
  • HIPAA-aligned PHI management
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Often paired with Credentialing

Credentialing

NCQA-compliant credentialing and ongoing monitoring.

  • Primary source verification
  • Expirables management
  • Exclusion monitoring
Learn more →
Often paired with Medical Records

The PGx program for hospitals

A send-out test with nothing to build.

No validation costs
A send-out test through a CLIA high-complexity partner lab, with no equipment, validation or added lab cost.
No new staff
Our team handles enrollment, benefits verification, clinical review and results delivery.
Proven in practice
Modeled on a PGx program already part of daily hospital workflow.
See the full PGx program

Get a support plan

Tell us which program you want to add.

We will recommend a team for PGx, care transitions or utilization support, with a clear rate and go-live date.

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FAQ

Hospital questions, answered.

Have a question we did not cover? Add it to your support plan request above, or call us at (833) 335-6270.

No. It is a send-out test through a CLIA high-complexity partner lab, so there is no equipment, validation or added lab cost for the hospital.