Global Clinical Services + MSMS Healthcare
Support Solutions for Michigan Providers

Helping Providers Focus on Patient Care

Global Clinical Services partners with healthcare organizations to provide scalable clinical, administrative, and contact center support solutions designed to improve efficiency, reduce administrative burden, and enhance patient experiences.

Logo of the Mississippi State Medical Society (MSMS) featuring the organization's initials and a stylized outline of the state of Mississippi.

Supporting Healthcare Organizations

GCS supports physician groups, MSOs, health plans, and healthcare organizations with flexible operational solutions that help improve performance while controlling costs.

Our Services

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    Patient & Member Support

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    Care Coordination

  • Icon of a folder with a document inside and a heart with a cross on it, representing health records or medical files.

    Prior Authorization Support

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    Utilization Management Support

  • Icon of a clipboard with a checklist and a shield with a medical cross.

    Eligibility Verification

  • Icon of a globe and document, representing international travel or global information.

    Claims & Administrative Support

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    Provider Relations

  • Icon of a telephone receiver with a medical cross in a speech bubble.

    Healthcare Contact Center Services

Why Global Clinical Services

  • URAC Accredited Health Contact Center

  • Healthcare-trained workforce

  • HIPAA & CMS-compliant operations

  • Scalable and cost-effective support model

  • Experienced healthcare leadership team

URAC logo with blue text and a yellow star, indicating an accredited contact center. Accreditation date is July 25, 2007.

Pharmacogenetic (PGx) Testing Support

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    Marketing & Education

    • Create digital campaigns, materials, and webinars

    • Promote PGx adoption and awareness

    • Drive utilization without added overhead

  • Icon representing healthcare teamwork with connected people around a medical cross symbol.

    Ordering & Coordination

    • Support test ordering, consent, and data collection

    • Coordinate sample kits and logistics

    • Streamline testing workflows

  • Icon of a folder with a document inside and a heart with a cross on it, representing health records or medical files.

    Results & Follow-Up

    • Deliver and support interpretation of PGx results

    • Manage follow-ups based on genetic insights

    • Enable more precise, cost-effective care

Pharmacogenetic (PGx) Testing Support

Marketing & Education

  • Create digital campaigns, materials, and webinars

  • Promote PGx adoption and awareness

  • Drive utilization without added overhead

Ordering & Coordination

  • Support test ordering, consent, and data collection

  • Coordinate sample kits and logistics

  • Streamline testing workflows

Results & Follow-Up

  • Deliver and support interpretation of PGx results

  • Manage follow-ups based on genetic insights

  • Enable more precise, cost-effective care

Savings Example

Our team works with a Southern California health plan that started with 3,000 members and grew to over 80,000 plan members. The health plan continued to grow and utilize our offshore clinical and healthcare administrative services, resulting in significant cost savings. On average, Global Clinical Services has saved this health plan $900,000 per year on domestic labor costs.

Diagram showing savings example for 25 agents, including $3.6 million annual cost savings, 60% savings percentage, and $900K per year savings. On the right, it compares a traditional US contact center costing over $6 million with global clinical services offshore solutions costing $2.4 million.

Let’s Connect

Learn how Global Clinical Services can support your organization’s operational and patient engagement goals.

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